Contact
We read everything sent to us, and we answer most of it. One address handles the whole desk.
What to write in about
- Out-of-date availability, a broken player link, or a title that has left a service
- A factual correction, a wrong year, a miscredited writer, director or performer
- A title you think belongs on a shelf and an argument for why it fits
- Press, data or permissions questions about something we published
- Privacy requests, including access, correction or deletion of anything we hold about you
What we cannot help with
BingeClub does not sell anything and does not process orders. If a subscription charge, refund, playback error or account lock is the problem, the streaming service has to resolve it. We have no access to any account, payment method or viewing history.
Response time
We aim to reply within two to three working days. Correction requests about live pages are handled first.
If you are writing about a privacy request, put the words privacy request in the subject line so it reaches the right queue without being read as ordinary mail.